Does Alorica Drug Test?

 UPDATED: August 17, 2023   |  0 Comments

Yes, Alorica does drug test employees. Alorica utilizes urine drug tests for all potential new hires as part of the pre-employment screening process. Drug testing may also occur after an on-the-job injury.

Drug screening policies can vary greatly between different companies and even different locations and positions within the same company. Some companies only drug test employees in safety-sensitive positions while others have blanket testing policies.

When applying for a job, it is important to carefully review the drug testing requirements in the job listing and hiring paperwork to see if testing will be required. You can also check the official company website or reach out to recruiters to learn more about the drug screening policies.

For example, at Alorica, all new hires in the United States, regardless of position, are required to take and pass a urine drug test before beginning work. This helps the company maintain a drug-free workforce. However, policies may differ in other countries where Alorica operates.

It is a good idea to visit the Alorica website and read through their specific hiring policies, job listings, and employee handbook to learn the precise drug testing requirements for the location and job you are applying for. Policies are always subject to change so checking for the latest information is advised.

The information in this article regarding Alorica’s drug testing policies was gathered from the company’s official website as well as feedback from current and past employees. However, keep in mind that hiring practices can vary over time and by location.

What Type of Drug Test Does Alorica Use?

Alorica uses urine drug tests, also known as urine drug screens (UDS), to test for drug use in potential new hires.

Urine drug tests are the most common type of drug screening used by employers because they are inexpensive and easy to administer. Urine samples are collected at a drug testing facility and then sent to a lab where they are analyzed for the presence of various prescription and illicit drugs and their metabolites.

The standard urine drug test screens for marijuana, cocaine, opiates, phencyclidine (PCP), and amphetamines. Some expanded panels also test for barbiturates, benzodiazepines, methadone, ecstasy, and other substances.

At Alorica, the urine drug test is part of the pre-employment screening process and must be passed before an applicant can be officially hired into any position. Failing the drug test will result in the candidate being disqualified for employment.

When Does Alorica Drug Test?

Alorica conducts drug testing on all potential new hires as part of the pre-employment screening process. Candidates must successfully pass the drug screening before they can begin working.

In addition to pre-employment testing, Alorica may also require employees to submit to drug testing after an on-the-job accident or injury. Post-accident testing aims to determine if alcohol or drug use was a factor in the incident. A positive post-accident drug test may result in termination.

Random drug testing is not believed to be a policy at Alorica at this time according to employee feedback. However, the company reserves the right to change testing policies at any time. Workers should be sure to regularly review the employee handbook and HR information regarding drug testing procedures.

Alorica Drug Testing Process

If you receive a conditional offer of employment from Alorica, one of the required steps before officially being hired is passing a pre-employment drug test. Here is an overview of what you can expect during the Alorica drug testing process:

  • After receiving a conditional offer, you will be instructed to go to a local drug testing lab facility. Alorica contracts with major testing providers like Quest Diagnostics.
  • At your appointment time, you will be asked to show your ID. Then you will be sent to a restroom to provide a urine sample which will be sealed and labeled.
  • The collection process is designed to ensure the sample is legitimate with steps like washing hands and emptying pockets. Adulterating or tampering with your sample is prohibited.
  • Your sealed urine specimen will be sent to a certified lab where it will undergo screening for various substances like marijuana, cocaine, amphetamines, opiates, PCP, and more using immunoassay and GC/MS confirmation testing.
  • The drug testing lab will report your test results back to Alorica. If you pass, your test results are considered negative and you can proceed with the hiring process. If you fail, you will not move forward.
  • Urine drug test results typically take 1-3 business days to be completed and reported back to Alorica, but can sometimes take 5 or more days to come back depending on the lab location and process.

How Long Do Alorica Drug Test Results Take?

For pre-employment drug tests, Alorica urine drug test results typically take anywhere from 1-3 business days to come back once your sample has been collected and sent to the lab for analysis. However, results can occasionally take 5 business days or longer to be reported back to Alorica depending on the drug testing lab location and process.

The time frame for getting your test results may also depend on whether you took the test over a weekend or if there was an issue with the sample that required a retest.

While you await your results, you can follow up with your Alorica recruiter to check if they have been returned yet. However, repeatedly contacting the company will likely not speed up the process which is dependent on the testing lab.

Once Alorica receives your drug test results from the lab, they will contact you directly to let you know if you passed or failed. A passed pre-employment drug test is required before being officially brought on board.

What Happens if you Fail a Drug Test at Alorica?

Failing a pre-employment drug test at Alorica will disqualify you from being hired for the position you applied for. All candidates must pass the urine drug screening to meet the company’s hiring criteria.

If your drug test comes back positive for any illegal or unauthorized substances, Alorica will withdraw your conditional job offer and terminate the hiring process. Unfortunately, the company does not allow retesting or appeals if you fail the pre-employment drug screen.

Some of the reasons an Alorica pre-employment drug test may return a failed result include:

  • Testing positive for illicit drugs like cocaine or heroin
  • Testing positive for marijuana even if you have a medical card
  • Testing positive for prescription medications you do not have a valid prescription for
  • Attempting to tamper with or adulterate the urine sample
  • Declining to take the drug test

In addition to not being hired, failing the pre-employment drug test will make you ineligible to apply for other jobs with Alorica for a certain time period, usually around six months.

If a current Alorica employee fails a post-accident or reasonable suspicion drug test, they may be terminated immediately depending on the circumstances and investigation. Each situation involving a failed drug test is reviewed individually.

Does Alorica Call You if You Fail a Drug Test?

If you fail your pre-employment drug test at Alorica, the company will contact you directly by phone to let you know that you did not pass the drug screening. This call serves as an official notice that you are no longer eligible for hire due to the failed test result.

An Alorica recruiter or HR staff member will call and inform you that your drug test came back positive from the lab. They will not go into details about what substances were detected, only that you failed. You will be advised that the conditional job offer has been rescinded.

In some cases, Alorica may first send an email stating there is an urgent issue with your application that requires immediate discussion. Then the call comes next to deliver the news that you will not move forward in the hiring process due to not passing the drug test.

While it is always difficult being notified that you failed the drug test, it is best not to argue or accuse the company of false results if they call you with the news. The drug testing lab analyzes the specimens carefully and is required to follow chain of custody and testing procedures. If you disagree with the results, you simply have no recourse with the company at that point.

Alorica Employee Drug Testing Policies

Alorica has a comprehensive pre-employment drug screening policy requiring all new hires to be tested. But does the company also conduct drug tests on existing employees? Here is a look at Alorica’s employee drug testing policies:

Does Alorica Drug Test Seasonal Employees?

Yes, seasonal employees and hires brought on for short-term projects are still required to take and pass the pre-employment drug test before starting work. There are no exceptions for seasonal staff when it comes to Alorica’s drug screening procedures. All employees, permanent and temporary, must comply with the drug testing policy.

Does Alorica Drug Test Warehouse Employees?

Warehouse workers and fulfillment center employees are required to complete pre-employment drug screening just like all other new hires at Alorica. The company has a blanket drug testing policy that does not make exceptions based on the position or work location. All potential employees – whether they will work in an office, call center, or warehouse – must test drug-free before being hired.

Does Alorica Drug Test Part-Time Employees?

Part-time workers also have to pass a pre-employment drug test prior to beginning employment with Alorica. The company’s mandatory drug screening policy applies to all candidates and is not dependent on whether the position is full or part-time. Being hired into a part-time role does not exempt candidates from having to complete and pass the urine drug test.

Does Alorica Drug Test Employees?

Outside of the pre-employment drug test, current Alorica employees are not subject to random or routine drug testing. However, employees may be required to take a drug test in certain situations such as after a workplace accident or injury or if reasonable suspicion of intoxication on the job exists. A positive post-accident or reasonable suspicion drug test could result in termination.

Does Alorica Drug Test For a Promotion?

Alorica does not require current employees who are seeking a promotion or applying for an internal job change to undergo another round of drug testing. The pre-employment drug screening policy only applies to new external candidates who do not currently work for Alorica. Existing employees moving to a new role internally are not asked to complete drug testing.

Does Alorica Drug Test if You Get Injured on the Job?

Yes, employees who are injured while working are subject to post-accident drug testing per Alorica’s substance abuse policy. Any employee needing medical treatment beyond basic first aid may be asked to take a drug test following the incident. Testing positive could lead to termination depending on the circumstances. Refusing testing may also be grounds for dismissal.

Marijuana Drug Testing at Alorica

With marijuana legalization expanding but still illegal federally, many job applicants wonder about testing policies for weed. Here is information on marijuana drug testing at Alorica:

Does Alorica Drug Test For Weed?

Yes, Alorica’s standard 5-panel urine drug test does screen for marijuana or THC metabolites. Weed is one of the substances that could cause you to fail the pre-employment drug test required for hiring. Even if marijuana is legally allowed in your state, Alorica prohibits use before or during employment.

Does Alorica Accept a Medical Marijuana Card?

Alorica does not make any exceptions to the pre-employment drug test for candidates with a medical marijuana card or prescription for medicinal weed. You will still be required to pass the urine drug screening without any trace of marijuana in your system in order to be hired. Having a legitimate medical reason for marijuana use does not provide any leniency when it comes to testing policies. Weed of any kind remains prohibited by Alorica.

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